CRM
In order to gain a competitive advantage and differentiate products and services in the marketplace, companies must shift their focus from a product-centric view to a customer-centric one. Blickon helps companies manage their customer relationships.
CRM (Customer Relationship Management) is a product industry term for procedures, programming, and for the most part Internet abilities that help an undertaking oversee client connections in a composed way. CRM is a business technique that incorporates executing arrangements, forms and empowering advancements.
A successful CRM methodology will customize the client's understanding over all endeavor touch focuses. By organizing the client's associations, an organization can advance consumer loyalty, which converts into expanded benefit and income. Blickon is experienced in helping organizations characterize and execute the privilege CRM answer for their business. Our specialists have hands-on involvement in all parts of CRM usage from system and prerequisites definition to bundle assessment, determination, and execution.
The CRM Solution Center at Blickon provides add up to business answers for our customers. Our administrations include:
- CRM Strategy Definition
- Project Management
- Business Process Re-designing
- Software Evaluation
- Software Selection
- Technical Assessment
- Implementation Consulting
- Custom System Enhancements
- Custom Reporting Solutions
- Data Migrations/Conversions
- Process Documentation and System Testing
- End-User Training
- E-Business